If you believe there is an error on this notice related to your electronic fund transfers associated with your Self Cash transaction, please contact us within 60 days of the notice date:

How to contact us:

• Write to us: Self Financial Inc., 901 E 6th Street, Austin, TX 78702
• Call us: 877.833.099
• Email us: support@self.inc

Include the following information:

• Your name and receipt number.
• A description of the error or transaction in question.
• The dollar amount of the suspected error.

What happens next:

• We will investigate your complaint and provide the results within 10 business days (or up to 45 days in some cases).
• If more time is needed, we will issue a provisional credit within 10 business days so the funds are available to you during our investigation.

If we determine no error occurred, we will send you a written explanation and provide copies of any documents used in our investigation upon request.